Bridge City Pulse Platform

The Revenue Engine
Built for Your Business

Pulse is our all-in-one customer engagement platform — SMS marketing, missed call recovery, automated follow-ups, and review generation — designed to turn every interaction into revenue.

✓ 90%+ SMS open rate
✓ 65% of missed calls recovered
✓ $5K–$15K/month avg recovered
✓ Live in 48 hours
✓ No long-term contracts

Built For Service Businesses

If You Run a Service Business,
Pulse Was Built For You

Every missed call, every ghost lead, every no-show — Pulse eliminates them automatically. Here's what that looks like for your industry.

Plumbers & Trades

The Problem

You're under a sink when your phone rings. By the time you surface, they've already called the next guy on Google.

With Pulse

Pulse fires an auto-text in under 5 seconds. By the time you're done the job, the new lead is already booked.

💰 Avg $4,200/week in leads recovered

Hair & Nail Salons

The Problem

You're mid-blowout. Client calls, no answer, books the salon down the street. Happens 5–10 times a day.

With Pulse

Instant SMS recovery turns missed calls into booked chairs. Birthday promos and seasonal campaigns keep regulars coming back.

💰 68% of birthday offers redeemed

Roofers & Renovators

The Problem

Storm hits. Eight calls Monday morning. You miss half. Those homeowners aren't waiting — they're booking your competition within minutes.

With Pulse

Every missed call gets an instant text. Seasonal campaigns hit your list before storm season even starts.

💰 $10K–$20K/month recovered

Dentists & Clinics

The Problem

Patients call during procedures. No answer. They try another clinic. Your no-show rate is costing you thousands monthly.

With Pulse

Auto-text recovery books missed callers. Appointment reminders cut no-shows by 30–40%. Review requests build your Google rating on autopilot.

💰 No-shows reduced by up to 40%

HVAC & Home Services

The Problem

Seasonal demand spikes and you can't answer every call. Customers don't leave voicemails — they move on.

With Pulse

Missed call recovery runs 24/7. Seasonal SMS campaigns pre-book your schedule before the rush hits.

💰 Pre-book your season in advance

Gyms & Fitness Studios

The Problem

Members go quiet after month two. You have no system to re-engage them, so they quietly cancel and never come back.

With Pulse

Automated re-engagement campaigns text cold members. Birthday discounts and win-back promos recover members you'd otherwise lose forever.

💰 67% buy again if you stay in touch

Why SMS?

SMS Isn't a Channel. It's the Channel.

Metric
📱 SMS
📧 Email
📘 Social Ads
Open Rate98%20–22%~2%
Read Within 3 Min90%~11%Varies
Response Rate45%6%<1%
Avg Delivery Time< 7 sec1–2 hrsAlgorithm-dependent
Cost Per Reply~$0.02~$0.30$5–$50+
Requires Design/CreativeNoYesYes
98%
of SMS messages are opened
vs 20% for email
90%
read within 3 minutes
Email takes hours
45%
reply rate on SMS campaigns
vs 6% email reply rate

What's Inside Pulse

Six Tools. One System. Zero Missed Opportunities.

Missed Call Text Back

The second a customer hangs up unanswered, they receive a personalized auto-text from your business — keeping them in your funnel instead of your competitor's.

SMS Marketing Campaigns

Send targeted promotions, seasonal offers, and re-engagement messages directly to your customer list. 90%+ open rates. Direct revenue from every send.

Automated Follow-Up Sequences

Turn cold leads into paying customers with smart follow-up workflows that run 24/7 — no manual effort required.

Review Generation

Automatically request reviews at the perfect moment. More 5-star reviews mean more trust, more clicks, and more customers.

Appointment Reminders

Reduce no-shows by 30–40% with automated SMS reminders sent 24 hours and 2 hours before every appointment.

Live Analytics Dashboard

See every lead, every interaction, every dollar attributed — in real time. Know exactly what's working and what's not.

Business Outcomes

What Pulse Does For Your Bottom Line

Every tool in the Pulse platform is built with one goal: more revenue for your business. Not vanity metrics — real money from real customers.

Recover lost leads from missed calls
Re-engage inactive customers automatically
Fill your calendar with booked appointments
Build a 5-star reputation on autopilot
Know your ROI from every campaign
Grow revenue without growing your team

Real Conversations

What Your Customers Actually Receive

A missed call triggers this entire conversation — automatically, in seconds, with zero manual effort.

B
Brad's Plumbing
● Auto-reply active
MISSED CALL TEXT BACK
Hey! We just missed your call at Brad's Plumbing. We'd love to help — what's going on? 🔧
2:34 PM · Auto-sent
Hi! My basement drain is blocked. Need someone today if possible
2:36 PM
We can get someone out between 4–6 PM today! Reply YES to confirm and I'll send you Brad's number 📲
2:36 PM · Auto-sent
YES perfect thank you!!
2:37 PM
✅ Booked! Brad will arrive 4–6 PM. His cell: (306) 555-0192. See you then!
2:37 PM · Auto-sent
💰 Result: $340 drain job booked — from a missed call
G
Glow Hair Studio
● Campaign sent to 284 clients
SMS CAMPAIGN
Hey it's Glow Hair Studio! 💇 Spring is here — book this week and get 20% off any colour service. Reply BOOK to grab your spot!
Tue 10:01 AM · Sent to 284
BOOK
10:04 AM
Amazing! Here's our booking link 👉 glowstudio.com/book — use code SPRING20 at checkout. Can't wait to see you! ✨
10:04 AM · Auto-sent
📬 Delivered: 284👀 Opened: 261 (92%)💬 Replied: 47 (17%)
💰 Result: 47 bookings · ~$4,200 revenue from one campaign

Automated Booking

Jobs Get Booked While You Work

Here's the full automated flow — from missed call to confirmed job — with zero manual effort from you.

STEP 01

Customer Calls

You're on a job. You miss the call.

STEP 02

Auto-Text Fires

In under 5 seconds, a personalized SMS goes out.

STEP 03

Customer Replies

65% reply. They confirm time, service, and details.

STEP 04

Job Confirmed

Booking confirmed. Reminder sent 24h before.

📅 24-Hour Appointment Reminder (Auto-Sent)
Hi Karen! Just a reminder that Brad from Brad's Plumbing is scheduled for tomorrow between 2–4 PM at your address. Reply YES to confirm or RESCHEDULE to change your time. See you tomorrow! 🔧
No-Show Rate
28%→8%
Jobs Confirmed
72%→94%

Review Generation

Watch Your Google Rating Climb

Pulse automatically asks happy customers for a review at the perfect moment — right after the job is done.

Post-Service Review Request
Sent automatically 2 hours after job completion
Hi Karen! Hope the drain issue is all sorted 🙏 If Brad took good care of you today, we'd really appreciate a quick Google review — it helps us a ton! 👉 g.page/bradsplumbing
4:47 PM · Auto-sent after job
Of course! Brad was great, super fast and professional 👍
4:52 PM
⭐ New 5-star Google review posted 5 minutes later
B
Brad's Plumbing
Saskatoon, SK · Plumber
Before Pulse
3
14 reviews
Month 1
4
28 reviews
Month 3
4.6
67 reviews
Month 6
4.9
143 reviews
📈 More reviews = higher ranking in Google's local map pack — meaning more calls, more clicks, and more customers finding you first.

The Full Funnel

One Missed Call. Five Automated Steps.

Every touchpoint handled automatically — from first contact to 5-star review.

📲
Step 01 — First Contact
Missed call detected
Hey! You just called Brad's Plumbing — sorry we missed you! What can we help with today? 🔧
Hi yeah, need a quote for a leaking pipe under my kitchen sink
🕐 Fires within 5 seconds of missed call
📅
Step 02 — Booking
Lead replied with service request
We can have someone out Wednesday between 10 AM–12 PM or Thursday 2–4 PM. Which works for you?
Thursday afternoon works!
🕐 Auto-response based on availability
⏰
Step 03 — Follow Up
24 hours before appointment
Hi Karen! Just a reminder — Brad is scheduled for Thursday between 2–4 PM. Reply YES to confirm or RESCHEDULE to change.
YES, confirmed! See you then 👍
🕐 Auto-sent 24h before + 2h before
✅
Step 04 — Close the Deal
Job marked complete
Hey Karen! Hope the leak is all fixed 🙌 Brad mentioned the pipes were in rough shape — want us to send a quote for the full re-pipe while we're at it?
Actually yes, can you send that over? Would love to get it done.
🕐 Upsell sent 1 hour after job completion
⭐
Step 05 — Review Request
2 hours after job completion
Thanks so much for choosing Brad's Plumbing! If Brad took great care of you today, we'd love a quick Google review — it really helps us out 🙏 👉 g.page/bradsplumbing
Done! Left you 5 stars, Brad was awesome!
🕐 Auto-sent 2h after completion
🏆

One missed call became a booked job, an upsell, and a 5-star review.

All five steps ran automatically. You didn't touch your phone once.

Hidden Revenue

Your Biggest Revenue Opportunity
Is Already in Your Phone

It costs 5x more to acquire a new customer than to re-engage an existing one.

Stop burning money on social media ads chasing strangers. Your current customer base is your #1 growth engine — and most businesses never tap it.

🔥 Reactivate Dead Leads
Sent to contacts who went cold 30+ days ago
Hey Mike 👋 It's been a while since we chatted about your roof. We've had a few cancellations open up this week — want us to lock in a free estimate before spring? 🏗️
Auto-sent · 31 days after last contact
Yeah actually I've been meaning to follow up. Can we do Thursday?
💰 Avg: 1 in 4 dead leads reactivated
🍂 Seasonal Campaign
Sent to full customer list each season
❄️ Winter is coming fast! Book your furnace tune-up this week and save $40. Limited spots — reply BOOK and we'll lock you in 🔥
Sent to 312 customers · Oct 14
BOOK — been meaning to do this for weeks!
📬 312 sent · 91% opened · 58 booked
= $8,700 in bookings from one message
🎂 Birthday Greetings & Gifts
Auto-sent on each client's birthday
🎉 Happy Birthday Sarah! From all of us at Glow Hair Studio — enjoy this little gift: 25% off your next visit this month. You deserve it! 💙 Code: BDAY25
Auto-sent on birthday · 9:00 AM
Oh wow, that's so sweet!! Booking right now ✨
❤️ 68% redemption rate on birthday offers
Turns a one-time client into a loyal regular
5x
cheaper to re-engage a past client than acquire a new one
67%
of customers will buy again if you simply stay in touch
$0
spent on ads — all revenue comes from your existing list

Simple Pricing

One Package. No Surprises.

$2,000
one-time setup
+
$297/mo
done-for-you management
🎁 Sign up this week — first month FREE ($297 value)

System live within 48 hours. No contracts. Cancel anytime.